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For app issues, feedback, accessibility questions, or feature requests, email our support inbox.
Frequently asked questions
What should I include in a bug report?
Include your Xil version, iOS or iPadOS version, device model, the screen you were using, what you expected, what happened, and steps that reliably reproduce the issue. Do not email account numbers, card numbers, receipt images, or a financial backup unless support specifically requests a safe diagnostic step.
How do I choose the default currency?
On first launch, allow Xil to use your approximate location once for a country-based suggestion, or decline and choose the home currency manually in Settings → Currencies.
How does iCloud Backup work?
Open Settings → Data Ownership and turn iCloud Backup on. Xil uses the private CloudKit database associated with your Apple ID. No Xiy account is required.
Why is planning guidance paused?
Xil waits until you record reliable income and enough typical expenses or planned commitments. This reduces the chance of presenting a confident number from incomplete history.
How do I scan a receipt?
When adding an expense, choose the receipt camera or photo picker. Xil reads the image on device and proposes fields for you to review before saving.
How do I use Browser Access?
Turn Browser Access on in Settings while the phone and computer are on the same Wi-Fi network. Enter the displayed local address and PIN on your computer. Turn the feature off when you are finished.
Is Xil financial advice?
No. Xil organizes your records and provides educational planning assistance. It is not a substitute for a qualified financial, tax, legal, investment, loan, or insurance professional.